What Information We Gather and Why
We collect the information you give us at registration — name, contact details, and account credentials — plus transactional data generated when you deposit or withdraw using Touch 'n Go eWallet, Boost, or GrabPay. Payment references from those wallets are stored to match your deposit to
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your account and to process any withdrawal request accurately. We also collect device and session data — the type of device you use, your browser session, and pages visited — to keep the platform running correctly for mobile access. This data is not sold to third
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parties. We share it only where a payment processor needs it to complete a transaction, or where local law requires disclosure. Access to your account data is limited to verified staff handling account queries or payment reconciliation. You may request a copy of the data we
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hold on your account, or ask us to correct inaccurate details, by contacting support directly. Where local law permits, you may also ask us to delete data that is no longer required for account operation. Eligibility for certain account features depends on local law and is
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available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.